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Voluntary and Non-Profit Management
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Voluntary and Non-Profit Management

Four Volume Set
Edited by:
July 2013 | 1 568 pages | SAGE Publications Ltd
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Voluntary and non-profit organisations (VNPOs) are a central element of societies across the globe. For some societies these organisations a have a long-standing history and role stretching back over two centuries - such as in the USA and the UK - whilst for other societies, they are a much more recent phenomenon - such as in Japan. And in yet others, they have been subject to rebirth as a result of tectonic societal changes - such as in Hungary and Poland.

These four volumes draw together the key debates both over time and across the globe about the management of VNPOs and explore the contribution of theory and empirical knowledge to these debates. Academics, researchers and students in a range of disciplines and fields are concerned with VNPOs, and this major work - framed by a contextualising introductory chapter - will be a touchstone for them on the key theoretical and empirical insights about the management of VNPOs.

Volume One: key concepts and themes

Volume Two: Key managerial challenges, strategic management and marketing, and accountability and performance

Volume Three: Human resource management, the role of Boards and fundraising

Volume Four: VNPOs and the provision of public services

 
VOLUME ONE: KEY CONCEPTS AND THEMES
 
PART ONE: DEFINING THE VOLUNTARY AND NON-PROFIT SECTOR
Lester Salamon and Helmut Anheier
Social Origins of Civil Society
Explaining the Non-Profit Sector Cross-Nationally

 
Pete Alcock
A Strategic Unity
Defining the Third Sector in the United Kingdom

 
 
PART TWO: THEORIES OF THE VOLUNTARY AND NON-PROFIT SECTOR
Richard Steinberg
Overall Evaluation of Economic Theories
P DiMaggio and Helmut Anheier
The Sociology of Non-Profit Organizations and Sectors
 
PART THREE: ALTERNATIVE FORMS OF VOLUNTARY AND NON-PROFT ORGANIZATIONS
Carsten Greve et al
Quangos
What's in a Name? Defining Quangos from a Comparative Perspective

 
Adalbert Evers
Mixed Welfare Systems and Hybrid Organizations
Changes in the Governance and Provision of Social Services

 
Vladislav Valentinov
Towards a Social Capital Theory of Co-Operative Organizations
Matthew Archibald
An Organizational Ecology of National Self-Help/Mutual-Aid Organizations
Kerstin Martens
Mission Impossible? Defining Non-Governmental Organizations
 
PART FOUR: SOCIAL CAPITAL AND CIVIL SOCIETY
Robert Putnam
Tuning in, Tuning out
The Strange Disappearance of Social Capital in America

 
Steven Durlauf
Bowling Alone
A Review Essay

 
Paul Adler and Seok-Woo Kwon
Social Capital
Prospects for a New Concept

 
Carl Milofsky
Civil Society and Social Capital in the United States
 
PART FIVE: ALTRUISM, VOLUNTEERING AND PHILANTHROPY
Ram Cnaan et al
Defining Who Is a Volunteer
Conceptual and Empirical Considerations

 
Helen Bussell and Deborah Forbes
Understanding the Volunteer Market
The What, Where, Who and Why of Volunteering

 
Susan Ostrander
The Growth of Donor Control
Revisiting the Social Relations of Philanthropy

 
Angela Eikenberry
Philanthropy, Voluntary Association and Governance beyond the State
Giving Circles and Challenges for Democracy

 
 
VOLUME TWO: KEY MANAGERIAL CHALLENGES, STRATEGIC MANAGEMENT AND MARKETING, AND ACCOUNTABILITY AND PERFORMANCE
 
PART ONE: THE MANAGERIAL CHALLENGES
Jan Myers and Ruth Sacks
Tools, Techniques and Tightropes
The Art of Walking and Talking Private Sector Management in Non-Profit Organizations, Is It Just a Question of Balance?

 
Bernd Helmig et al
Challenges in Managing Non-Profit Organizations
A Research Overview

 
 
PART TWO: STRATEGIC MANAGEMENT AND MARKETING AND PERFORMANCE
Melissa Stone et al
Research on Strategic Management in Non-Profit Organizations
Synthesis, Analysis and Future Directions

 
Celine Chew and Stephen Osborne
Exploring Strategic Positioning in the United Kingdom Charitable Sector
Emerging Evidence from Charitable Organizations That Provide Public Services

 
Tony Conway
Strategy versus Tactics in the Not-for-Profit Sector
A Role for Relationship Marketing?

 
Philippa Hankinson
Brand Orientation in the Charity Sector
A Framework for Discussion and Research

 
Patricia Alvarez McHatton et al
Results from a Strategic Planning Process Benefits for a Non-Profit Organization
Robert Kaplan
Strategic Performance Measurement and Management in Non-Profit Organizations
Kersti Krug and Charles Weinberg
Mission, Money and Merit
Strategic Decision-Making by Non-Profit Managers

 
Eric Kong
The Development of Strategic Management in the Non-Profit Context
Intellectual Capital in Social Service Non-Profit Organizations

 
 
PART THREE: ACCOUNTABILITY AND PERFORMANCE
Jo Cribb
Accounting for Something
Voluntary Organizations, Accountability and the Implications for Government Funders

 
Stephen Osborne et al
Performance Management and Accountability in Complex Programmes
Gerhard Speckbacher
The Economics of Performance Management in Non-Profit Organizations
Sonia Ospina et al
Negotiating Accountability
Managerial Lessons from Identity-Based Non-Profit Organizations

 
 
VOLUME THREE: HUMAN RESOURCE MANAGEMENT, THE ROLE OF BOARDS AND FUNDRAISING
 
PART ONE: MANAGING PEOPLE WITHIN VNPOS
D Kirkman
Social Enterprises: A Multi-level Framework of the Innovation Adoption Process
Managing Volunteers in Public-Serving Non-Profits

 
Ian Cunningham
The Human Resource Function in Purchaser-Provider Relationships
Insights from the United Kingdom voluntary Sector

 
Chao Guo et al
Strategic Human Resources Management in Non-Profit Organizations
Kunle Akingbola
Staffing, Retention and Government Funding
The Canadian Red Cross

 
William Brown and Carlton Yoshioka
Mission Attachment and Satisfaction as Factors in Employee Retention
Dennis Nickson et al
A Job to Believe in
Recruitment in the Scottish Voluntary Sector

 
Hans-Gerd Ridder and Alina McCandless
Influences on the Architecture of Human Resource Management in Non-Profit Organizations
An Analytical Framework

 
Tim Dartington
Leadership and Management
Oedipal Struggles in Voluntary Organizations

 
Helen Bussell and Deborah Forbes
Developing Relationship Marketing in the Voluntary Sector
 
PART TWO: THE ROLE OF THE BOARD
Robert Herman and David Renz
Board Practices of Especially Effective and Less Effective Local Non-Profit Organizations
William Brown
Exploring the Association between Board and Organizational Performance in Non-Profit Organizations
Susan Coombes et al
Behavioural Orientations of Non-Profit Boards as a Factor in Entrepreneurial Performance
Does Governance Matter?

 
 
PART THREE: FUNDRAISING
Peter Frumkin and Mark Kim
Strategic Positioning and the Financing of Non-Profit Organizations
Is Efficiency Rewarded in the Contributions Marketplace?

 
Roger Bennett and Anna Barkensjo
Causes and Consequences of Donor Perceptions of the Quality of the Relationship Marketing Activities of Charitable Organizations
Helen Stride and Stephen Lee
No Logo? No Way
Branding in the Non-Profit Sector

 
Michael Jay Polonsky and Romana Garma
Service Blueprinting: A Potential Tool for Improving Cause-Donor Exchanges
Adrian Sargeant and Stephen Lee
Trust and Relationship Commitment in the United Kingdom Voluntary Sector
Determinants of Donor Behavior

 
Philippa Hankinson
The Impact of Brand Orientation on Managerial Practice
A Quantitative Study of the United Kingdom's Top 500 Fundraising Managers

 
Mark Hager et al
How Fundraising Is Carried out in United States Non-Profit Organizations
 
VOLUME FOUR: VNPOs AND THE PROVISION OF PUBLIC SERVICES
 
PART ONE: VNPO AND GOVERNMENT
Lester Salamon
Of Market Failure, Voluntary Failure and Third-Party Government
Toward a Theory of Government-Non-Profit Relations in the Modern Welfare State

 
Dennis Young
Alternative Models of Government-Non-Profit Sector Relations
Theoretical and International Perspectives

 
Mary Shaw
Successful Collaboration between the Non-Profit and Public Sectors
Stephen Osborne
Reformulating Wolfenden? The Roles and Impact of Local Development Agencies in Supporting Voluntary and Community Action in the United Kingdom
Michael Austin
The Changing Relationship between Non-Profit Organizations and Public Social Service Agencies in the Era of Welfare Reforms
Beth Gazley and Jeffrey Brudney
The Purpose (and Perils) of Government-Non-Profit Partnership
Kaspar Villadsen
The 'Human' Touch? Voluntary Organizations as Rescuers of Social Policy?
Gary Craig and Marilyn Taylor
Protest or Partnership? The Voluntary and Community Sectors in the Policy Process
 
PART TWO: DELIVERING PUBLIC SERVICES
Ralph Kramer
Voluntary Agencies and the Contract Culture
Dream or Nightmare?

 
Steven Rathgeb Smith
Transforming Public Services
Contracting for Social and Health Services in the United States

 
Victor Pestoff
Citizens and Co-Production of Welfare Services
Changes in the Governance and Provision of Social Services

 
Sunsook Cho and David Gillespie
A Conceptual Model Exploring the Dynamics of Government-Non-Profit Service Delivery
Angela Eikenberry and Jodie Kluver
The Marketization of the Non-Profit Sector
Civil Society at Risk?

 
Stephen Osborne et al
The Once and Future Pioneers? The Innovative Capacity of Voluntary Organizations and the Provision of Public Services: A Longitudinal Approach
Mark Considine
Governance and Competition
The Role of Non-Profit Organizations in the Delivery of Public Services

 
David Billis
Human Services and the Voluntary Sector
Towards a Theory of Comparative Advantage

 
 
PART THREE: SOCIAL ENTERPRISE AND ENTREPRENEURSHIP
Giulia Galera and Carlo Borzaga
Social Enterprise
An International Overview of Its Conceptual Evolution and Legal Implementation

 
Gillian Sullivan Mort, Jay Weerawardena and Kahonia Carnegie
Social Entrepreneurship
Towards Conceptualization

 
Jacques Defourny and Marthe Nyssens
Conceptions of Social Enterprise and Social Entrepreneurship in Europe and the United States
Convergences and Divergences

 

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Hardcover
ISBN: 9781446257364
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